What Time Do Tesco Priority Slots Open

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It costs £7.99 a month and you'll get priority access to the Christmas delivery slots too. For everyone else, delivery slots for the festive season opens today, November 20, from 7am. The supermarket giant said it has grown its delivery and collection capacity to around 780,000 slots this week, up from 660,000 slots two weeks ago, with plans to increase this by another 100,000.

As most of us have discovered, bagging a supermarket delivery right now is on a par with winning the lottery – the booking slots are snapped up straight away, meaning many vulnerable customers are struggling to find a solution to getting their food shopping. The government has provided stores with a list of clinically vulnerable people who qualify for priority booking, however, some are still unsure of how to book their delivery slots. We contacted Tesco to find out exactly how these customers can book online shops…

A spokesperson for Tesco told HELLO!: 'We have been working hard to increase the capacity of our online delivery service to help more customers gain access to this service when they need it.'

Tesco are prioritising their vulnerable customers

How many vulnerable people have Tesco contacted?

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot for a vulnerable person, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

MORE: Waitrose launches e-gift card for self-isolating customers during coronavirus

What if I don't have a Tesco account but am a vulnerable person?

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Is Tesco adding more online delivery slots?

Tesco CEO Dave Lewis said: 'We have increased our online delivery slots by 145,000 in the last two weeks with hundreds of thousands more due to become available shortly; but we know it’s still difficult to get an online delivery slot at the moment due to high demand, and we ask those who are able to safely come to stores to do so, instead of shopping online, so we can start to free up more slots for the more vulnerable.'

Is Tesco recruiting more delivery drivers?

The supermarket is in the process of adding almost 200 new delivery vans and has recruited 2,500 new drivers and more than 5,000 pickers.

MORE:How to secure a Sainsbury's home delivery slot for a vulnerable person

What Time Do Tesco Priority Christmas Slots Open

What are Tesco's shopping times for vulnerable customers?

The Tesco website states: 'We want to help everyone through these uncertain times, especially those who need extra help. So all our stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday.'

Click to view:

During NHS hour, a pass should be required in all stores
Bagless shopping
Most stores have reverted bagless shopping, particularly for online delivery
Online delivery
All stores are struggling to manage online delivery at the moment. Most stores are not accepting new online delivery customers.
Restrictions
Most stores are restricting the amount of all or specific high-demand products in a single purchase.
Opening hours
Some stores have reduced opening hours to mange stock replenishment and cleaning.
Cafes and Food Counters
All stores have closed cafes and food counters.
Notes
The above information may not apply to all supermarkets.
View Twitter
Stay Home
Mutal Aid Groups
Local organising to support the most vulnerable in our communities. Find your local group or search on Facebook.
Local shops
Contact your local butcher, baker and small grocery stores - they're likely to be doing home deliveries.
Wholesalers
Many wholesalers have switched to direct delivery. Your Mutal Aid Group may have details of some in your area.
Help is coming
The 'Extermely Vulnerable' list is designed to help those most in need get the food, medication and supplies they require. There have been hundreds of thousands of volunteers to help out.
View Twitter
and social care workers
Monday to Saturday, with NHS ID from 07.30 to 08.00
Elderly, Disabled and Carers
Monday, Wednesday and Friday, 08.00 to 09.00
Online delivery
Prioritised online delivery slots for elderly, disabled and vulnerable customers.
- Call 0800 328 1700.
- They will be contacting all existing customers on the NHS 'Extremely Vulnerable' list.
Chop Chop - Bicycle delivery
Trialing delivery of 20 essential items - search for the Chop Chop app
Opening Hours
Opening times reduced
- Monday to Saturday
  08:00 to 20:00
- Sunday
  Normal opening hours - Check your local branch
Notes
Adding more Click & Collect locations. One adult per household
View Website or Twitter or Branch Finder
Tesco
Tuesday and Thursday mornings, 9am–10am, and Sunday mornings, one hour before store opening, for NHS workers and Tesco colleagues.
Elderly and Most Vulnerable
9 - 10am - Monday, Wednesday and Friday (Not Dedicated as after shop opening)
Opening Hours
Opening times reduced
- Monday to Saturday
  06:00 to 22:00
- Sunday
  10:00 to 16:00
Notes
Excludes express stores.
View Website or Twitter or Branch Finder
Workers
Daily essentials kept aside, priority treatment at checkout
Elderly and vulnerable shoppers, as well as those who look after them
First opening hour in all supermarkets
Opening Hours
Normal opening, use branch finder to check local opening
- Monday to Saturday
  07:30 to 20:00
- Sunday
  11:00 to 17:00
Notes
Limited customer numbers in store, 2 meter rule marshals, staff protection.
View Website or Twitter or Branch Finder
Marks and Spencer
Tuesday and Friday for the first hour
Elderly and Most Vulnerable
Monday and Thursday for the first hour
Deliveroo
Delivering some BP M&S products through Deliveroo
Gift card
All in this together gift card can be purchased to allow friends and family to buy from M&S
Opening Hours
Normal opening, use branch finder to check local opening
- Monday to Friday
  08:30 to 18:00
- Saturday
  08:00 to 18:00
- Sunday
  10:30 to 16:30
View Website or Twitter or Branch Finder
Larger stores every Monday, Wednesday and Friday from 8am to 9am. Sunday 29th March - stores will open an hour early, with NHS ID, for browsing, till will open normal time.
Elderly and Most Vulnerable
No ongoing commitment.
Opening Hours
Store opening hours have been changed, use branch finder
- Monday to Saturday
  08:00 to 22:00
- Sunday
  10:30 to 16:30
Notes
Reduced opening times in stores, see website.
View Website or Twitter or Branch Finder
Morrisons
6am to 7am, Monday to Saturday. Sundays, open at 9am for NHS, store and tills opens at 9:30am. NHS Club for discounts.
Elderly and Most Vulnerable
No ongoing commitment.
Food boxes - Delivery
Vegetarian or Meat essentials box, meal boxes or family meat boxes. Delivery slots limited, available from Morrison's website.
Amazon Prime Now
Next day delivery is still available on some items from Morrisons on Amazon Prime Now.
Opening Hours
Normal opening, use branch finder to check local opening
- Monday to Saturday
  08:00 to 20:00 after NHS hour
- Sunday
  10:00 to 16:00
Notes
Installing protective screens. Opening hours 7-10 during week.
View Website or Twitter or Branch Finder
, Those at higher risk and the people who care for them
8–9am Monday to Saturday, and 10– 11am on Sundays (Not dedicated)
Online Orders
No priority, but orders limited to 20 items
Deliveroo
Delivering essential items through Deliveroo
Opening Hours
Changes to opening hours
- Monday to Sunday
  07:00 to 20:00
Notes
They say: 'Our colleagues will be prioritising and caring for vulnerable customers.'
View Website or Twitter or Branch Finder
Iceland
17:00 - 18:00 (or final hour of trading), Monday - Saturday (with ID)
Elderly and vulnerable
First hour of trading, Monday - Saturday
Opening Hours
All stores have reduced hours, use branch finder
- Monday to Saturday
  09:00 to 17:00
- Sunday
  10:00 to 16:00
View Website or Twitter or Branch Finder
, Elderly and Most Vulnerable
Prioritising online delivery for those on the government shield list
Online Delivery
Ocado are prioritising existing smart pass customers, with 'booking slots'. One booking allowed, every seven days.
Notes
No new customers, booking and editing orders required waiting in a queue. Access is quickest early morning and late evening.
View Website or Twitter
Lidl
All Customers
No commitment to priority or early opening
Opening Hours
Opening hours may have changed, use branch finder
- Monday to Saturday
  08:00 to 20:00
- Sunday
  10:00 to 16:00
View Website or Twitter or Branch Finder
, Police or Fire Service
Sundays, 09:30 - 10am, priority access to checkouts at 10am. Priority ahead of queues at all times.
Opening Hours
Reduced opening times, use branch finder
- Monday to Saturday
  08:00 to 20:00
- Sunday
  10:00 to 16:00
View Website or Twitter or Branch Finder

Last updated at 2020-05-18 06:18